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<p><br>We now live in a world where everything, from grocery shopping to doctor visits, happens online. However, navigating new technology can feel like a daunting expedition, especially for older adults.</p> 
<p>As their children or grandchildren, we often find ourselves in the role of tech support.</p> 
<p>This article offers a narrative on how we can effectively support our parents and empower them to embrace the digital age with confidence.</p> 
<h5 id="the-gap" class="wp-block-heading"><a></a>The gap</h5> 
<p>Growing up surrounded by technology, many of us in the younger generations have developed a natural fluency with digital tools. However, for older generations, the rapid evolution of technology can be bewildering.&nbsp;</p> 
<p>Interestingly enough, a&nbsp;<a href="https://www.expressvpn.com/blog/parents-tech-guide/" target="_blank" rel="noopener">survey</a>&nbsp;from ExpressVPN highlighted a startling contrast: while younger millennials (ages 27-34) display confidence in their tech skills, only 37% of older baby boomers (ages 69 and above) feel similarly assured.&nbsp;</p> 
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<p>Now, this gap creates room for us to step in, not just as instructors, but as guides to the older generation.</p> 
<h6 id="helping-the-older-generation-navigate-tech" class="wp-block-heading"><a></a>Helping the older generation navigate tech&nbsp;</h6> 
<p>There are various steps to approaching this gap. Firstly, we need to acknowledge their frustrations. Navigating tech can be overwhelming, and it’s okay for&nbsp;<a href="https://technext24.com/2023/05/22/10-year-old-spent-%E2%82%A62m-on-online-games/">older</a>&nbsp;ones to feel lost. Instead of rushing through the process, it is important to help them take their time.</p> 
<p>Equally important, we should let them take the lead when we guide them through a new app or website. Encourage them to click around, explore, and even make mistakes. This hands-on approach builds their confidence and allows them to learn by doing.</p> 
<p>Also, technical jargon can be alienating. When explaining how to download an app or adjust privacy settings, it is more effective to use everyday language. For example, instead of saying “two-factor authentication,” you might say, “It’s like having a second key to your front door—it adds extra security.”</p> 
<h5 id="ensuring-internet-safety" class="wp-block-heading"><a></a>Ensuring internet safety&nbsp;</h5> 
<p>As parents become more digitally savvy, their safety online becomes increasingly important. Here’s how one can introduce them to essential tools and practices that ensure a secure experience.</p> 
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<p>A great way to start is to explain the importance of a firewall and how anti-malware software acts as a shield against online threats. Also, demonstrate how enabling 2FA can protect their accounts and show them how this additional step, like a text message verification, keeps their information safe.&nbsp;</p> 
<p>Additionally, take time to discuss common online scams targeting older adults. Share examples of phishing emails and suspicious messages. Role-play scenarios to help them recognize red flags and empower them to stay vigilant.</p> 
<h6 id="exploring-new-digital-technologies" class="wp-block-heading"><a></a>Exploring new digital technologies&nbsp;</h6> 
<p>Learning and navigating technology doesn’t stop with the basics. Parents can be introduced to user-friendly online courses designed for beginners. Websites like&nbsp;<a href="https://www.coursera.org/" target="_blank" rel="noopener">Coursera</a>&nbsp;or YouTube have a plethora of resources that allow learning at one’s pace.</p> 
<p>Equally valuable, new&nbsp;<a href="https://technext24.com/2024/09/26/starlink-is-causing-a-stir/">advancements</a>, like artificial intelligence (AI), come in handy for older people, but they may seem intimidating. Continuing on ExpressVPN’s research, 55% of younger millennials think AI is a good thing, while 30% of younger boomers view AI as a bad thing, and 28% of the oldest respondents (69+) see it as more of a threat than an opportunity. However, these unfounded fears can be demystified.</p> 
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<p>To put this into context, one can explain how AI can simplify everyday tasks, such as organizing photos or setting reminders. Tailoring conversations around their hobbies is more valuable in making the technology relatable.</p> 
<p>Also, open up about your struggles with technology. Sharing your experiences can reassure them that they are not alone in this journey and that everyone faces challenges, regardless of age.</p> 
<h6 id="lastly" class="wp-block-heading"><a></a>Lastly&nbsp;</h6> 
<p>Empowering elders to embrace the digital world isn’t just about teaching them how to use a smartphone or navigate social media. It’s also about building their confidence and ensuring they feel connected to the world around them.&nbsp;</p> 
<p>By approaching this journey with patience, creativity, and understanding, we can bridge the digital divide and ensure our parents adapt to and thrive in technology.</p>
<p>The post <a href="https://technext24.com/2024/10/08/help-your-parents-navigate-technology/">How to help your parents navigate technology</a> first appeared on <a href="https://technext24.com">Technext</a>.</p>

How to help your parents navigate technology

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