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Privacy Notice

Last updated: 09 October 2025

This Privacy Notice (“Notice”) describes how CoinMarketCap (“CoinMarketCap”, “we”, “us”, “our”, “ourselves”) collects and processes your Personal Data (“you”, “your”) through our websites and applications or other services (collectively, together with our websites and apps, our “Services”). In addition, we may also process your Personal Data for specific purposes, where applicable, such as processing your job applications or administering your employment with us. By using our Services or engaging with us, you consent to the collection, storage, processing, and transfer of your Personal Data as described in this Privacy Notice.

This Privacy Notice applies together with our Terms of Use, any terms of business or other contractual documents, including but not limited to any agreements we may have with you.

1. Our Relationship with You

Your right to privacy and the protection of your Personal Data is important to us. CoinMarketCap is committed to the best practices in privacy, and we will only collect data when it’s strictly necessary to provide our Services.

By using CoinMarketCap’s Services, including, for example, visiting our website, downloading and using one of our mobile applications, interacting on social media, participating in our surveys or user interviews, submitting a customer service ticket (and this list is not exhaustive), you acknowledge and accept the use, disclosure, and procedures outlined in this Privacy Notice.

The following sections provide further details as to how we process your Personal Data through CoinMarketCap as the Data Controller.

2. Collection and Use of Your Personal Data

“Personal Data” is information that may identify an individual or relates to an identifiable individual. This includes information you provide voluntarily to us, information which is collected or created automatically in the natural course of provision of our Services, or otherwise when you contact us. Following best practices in privacy such as data minimisation, we endeavour to collect only the amount of Personal Data that is necessary to provide our Services to our users.

Using our app and surfing on our websites does not require you to create an account with us. When you choose to create a CoinMarketCap account to enjoy additional Services, we collect and store some of your personal details during account registration. This data collection allows us to provide and manage your use of our Services.

Below, we present a table that outlines the Personal Data that the Services use and the purposes for processing that information.

Category & Types of Personal Data	Purpose of Processing	Legal Basis
Account information processed includes your email address, wallet address, password etc.	To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.	This processing is essential for the performance of a contract of which you are a party.
Profile Information processed includes your display name, username, name, avatar profile photo, bio, birthday and website.	To facilitate interaction with other users within the community. Providing this information is optional, and you may choose not to add them. All profile information is voluntarily submitted by users. CMC does not verify them nor perform Know Your Customer (KYC) checks.
Social Media information processed includes information you choose to provide during your interaction with us via social media channels such as X, Telegram, Discord etc.	We use your social media information to interact with you in our community, to allow you to participate in events organized by us or by our community users and to keep you updated on the latest announcements on social media channels.
Wallet Information processed includes wallet ID, public wallet address or transaction details.	To provide portfolio services and enable you to track and monitor your portfolio. We may transfer your information to the third party that organizes the event which you choose to participate in to enable you to receive rewards in your wallet from that third party.
Contact Information processed includes your name, email address etc.	We process your contact information to communicate with you on customer support and for assistance purposes. We may also process your information when necessary to request feedback and to contact you about your use of our Services.	We rely on your consent to process your Personal Data for responding to your inquiry. You may withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

We offer you a seamless sign-up and login as our users through third-party services, such as Google, Apple or Wallet Connect. You can easily register or log in to our Services using your existing account credentials from these platforms.

When you choose to register or log in using a third-party account, we may access certain profile information from the third-party provider. The specific data we receive can vary depending on the platform, but it typically includes your name, email address, username and any other information you have authorized the third-party platforms to share. By using or continuing to use your third-party account to log in, you acknowledge and consent to our access and use of the information provided by such third-party platform.

Recruitment and Employment

If you apply for a position with us or are employed by us, we may collect and process your Personal Data for recruitment, onboarding, employment administration, compliance with legal obligations, and other employment-related purposes. The table below outlines the categories of Personal Data we collect and process in connection with these purposes. This data may be collected directly from you, through third-party recruitment agencies, or from publicly available sources such as LinkedIn.

Category & Types of Personal Data	Purpose of Processing	Legal Basis
Contact Information processed includes your name, email address etc.	We use your contact information for responding to and communicating with you regarding your job application and employment.	We rely on your consent to process your Personal Data during recruitment stage. You may withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Upon employment, we process your Personal Data based on the necessity of performing your employment contract, compliance with applicable laws, and our legitimate interests in managing the employment relationship.
Education and Employment Information includes Curriculum vitae, resume, Linkedin profile, certificates and transcript, job history, salary and bonus information.	We use your education and employment information: To assess your skills and experience against specific job requirements; To process and evaluate your job application; To conduct pre-employment and background checks; To administer and manage your employment relationship with us.

Participation in Our Events

When you register or attend our event, we collect some Personal Data to help manage your participation. This may include your name, contact details, company information, job title, industry, location, LinkedIn profile, payment details, and billing address.

We use this information to:

Process your event registration and ticketing
Communicate important updates about the event
Analyze participation to improve future events
Support appropriate marketing efforts by our event sponsors

We process your Personal Data based on the agreement you enter when registering, and on our legitimate interest in delivering and improving our events. Where required, we will seek your consent for marketing purposes or when sharing your details with sponsors.

We rely on the legal basis of contract performance to process your Personal Data for event registration and participation. In addition, we process certain data based on our legitimate interest in enhancing our services. Where required, we will obtain your consent for marketing activities and for sharing your information with event sponsors.

Please note that photography and videography may take place during the event for promotional and archival purposes. By attending our event, you agree that CMC and our partners may use your image in marketing materials, social media posts, or future event promotions as part of our efforts to share and celebrate the event.

Marketing and Promotional Communications

We may use your email address to send you marketing and promotional newsletters, updates, and offers. This processing is based on your consent you provided, or our legitimate interest if you are an existing user. You can opt-out or withdraw your consent at any time.

You can easily unsubscribe by clicking the "unsubscribe" link in any email we send or by contacting us directly using the details provided in the "Contact Us" section. Additionally, you may still receive essential transactional service-related communications (such as those related to your account or necessary administrative messages) even if you opt-out from marketing communications. Please note that withdrawing your consent does not affect the lawfulness of any processing based on consent prior to its withdrawal.

Push Notification

We may send you push notifications through our app to provide alerts, updates, or news relevant to your interests. These notifications are sent based on your consent, which you can manage or withdraw at any time through the notification settings within the app. You can choose the categories of notifications you wish to receive or opt out entirely.

Biometric Authentication (Face ID & Fingerprint Scan)

We offer optional biometric authentication (such as Face ID or fingerprint recognition) as a secure and convenient method for logging into your account. If you choose to enable biometric authentication, your biometric data is processed directly on your device using its built-in security features on the mobile operating system. You can choose to enable or disable biometric authentication at any time through your device settings or within our app’s security settings. Your biometric authentication information is never transmitted to our servers or any third party.

Interaction with Our AI Services

When you use our Services involving the use of artificial intelligence (“AI Services”), we collect your content included in your input or feedback. This information enables us to process your requests and deliver the AI Services you choose to use.

Voice Input (Optional): Where available, you may choose to interact with our AI Services using voice input. When you do so, your voice is processed in real time to create a text transcription that allows the AI Services to respond. The voice recording itself is not retained, stored, or shared. The transcription of your voice input is handled in the same way as any other text-based input.

We process your content, which may include (without limitation) text, feedback, and voice input transcriptions, on the basis of contract performance, as this is necessary to provide the AI Services you request.

Personal Data collected automatically from you:

In certain circumstances, we may collect Personal Data automatically from you when you use our Services, in accordance with applicable laws. This may include device, log, and usage data, which helps us enhance your experience, provide customer support, improve the performance of our sites and Services, and safeguard your account by detecting unauthorized access and preventing fraud.

Device Data. Depending on the device you use, this may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider, mobile carrier, operating system, and system configuration details, language preferences.

Log and Usage Data. When you access or use our Services, our servers automatically collect service-related, diagnostic, usage, and performance data, which is recorded in log files. This log data may include your IP address, device information, browser type, settings, and details about your activity within the Services (such as timestamps, pages and files viewed, searches performed, and features used). It may also include device event data like system activity, error reports (such as "crash dumps"), and hardware settings.

Our legal basis for processing this data is our legitimate interest in improving our Services, ensuring the security of our Services, and maintaining a safe environment for our users, including fraud monitoring and prevention.

Aggregated and Anonymized Data

We also use aggregated or anonymized data to improve our Services. This involves analyzing general usage trends, gathering feedback, and conducting research without identifying individual users. For example, we may create overall usage reports for specific regions without containing Personal Data.

We will not use your Personal Data for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest to do so.

We use cookies and similar tools to enhance your user experience, provide our Services, enhance our marketing efforts and understand how users use our Services so we can make improvements. Depending on applicable laws in the region you are in, the cookie banner on your browser will tell you how to accept or refuse cookies.

We use cookies and similar technologies on our websites to deliver advertisements that are more relevant to your interests. You can adapt your choices in the ”Cookie Preference” section anytime if you prefer not to receive interest-based ads. If you opt out of interest-based ads on this site, please be aware that you will still see the same number of ads as before, but they may not be as relevant to you.

Please read our cookie notice here.

Information about our users is an important part of our business and we are not in the business of selling our user’s Personal Data to others. We may transfer Personal Data to our service providers or third parties in connection with CoinMarketCap’s operation of its business, as certain features on CoinMarketCap rely on various third-party products and services (collectively “Third Party Services”), such as processing of web hosting, cloud storage, analytics, and improvement of website-related services and features, and performance of maintenance services.

Third Party Services providers must only process the Personal Data in accordance with our contractual agreements and only as permitted by applicable data protections laws.

We may also share Personal Data with the following persons or in the following circumstances:

Affiliates: Personal Data that we process and collect may be transferred between companies, Services, and employees affiliated with us (collectively, our “Affiliates”) as a normal part of conducting business and offering our Services.
Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that CoinMarketCap or substantially all of its assets are acquired, users' information will be one of the transferred assets.
Legal Authorities: We may be required by law or by Court to disclose certain information which might cover Personal Data or any engagement we may have to relevant regulatory, law enforcement and/or other competent authorities. We will disclose Personal Data to legal authorities to the extent we are obliged to do so according to the law. We may also need to disclose Personal Data in order to enforce or apply our legal rights or to prevent fraud.
Protection of Us and Others: We will share Personal Data outside of CoinMarketCap if we have a reasonable belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with any applicable law, regulation, legal process, or enforceable governmental request; to cooperate with law enforcement; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of CoinMarketCap, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction, and with regulatory agencies and law enforcement to comply with lawful requests.

Our Services and websites may contain links that enable you to connect with various third-party websites, applications, and other external platforms (referred to as "Third Party Platforms"). These Third Party Platforms act as independent data controllers and their processing of your Personal Data will be subject to their privacy notices and policies. This Privacy Notice does not cover the privacy practices of these Third Party Platforms. A link to a third-party site does not imply endorsement by us or our Affiliates. Your use of these Third Party Platforms and their handling of your Personal Data will be governed by their respective terms and privacy policies, and not by this Privacy Notice.

5. International Transfer of Personal Data

We maintain servers hosted by our trusted service providers, and your information may be processed on servers located outside of your country of residence. Additionally, we may transfer your Personal Data to our Affiliates, third-party partners, and service providers located in various countries around the world.

In instances where we process your Personal Data on servers outside your country or transfer it to third countries or international organizations beyond your country of residence, we implement appropriate technical, organizational, and contractual safeguards to ensure that your Personal Data remains protected. This includes, but is not limited to, the use of Standard Contractual Clauses. These measures ensure that any such transfers comply with applicable data protection laws and maintain an adequate level of protection for your Personal Data as outlined in this Notice.

6. Data Security

We recognize that information security is a crucial component of data privacy. We are committed to making sure your information is protected in accordance with applicable laws and our data privacy policies. Although no data transmission, including over the Internet or through any website, can be guaranteed to be entirely secure, we employ a range of commercially reasonable physical, technical, and procedural measures to protect Personal Data from unauthorized access, use, disclosure, alteration, or destruction.

The information you provide to us is stored on secure servers managed by us or our trusted service providers. Access to and use of this information are governed by our internal security policies and standards, or those agreed upon with our service providers, all in alignment with industry best practices.

To further protect your information, it is important that you safeguard your account password. We recommend using a unique password for your account that is not used for other online accounts and ensuring that you sign off when you have finished using our Services. Please also be cautious of suspicious emails or websites— avoid clicking on unfamiliar links requesting your CMC account information, as they may be phishing attempts trying to access your information. For enhanced security, we strongly recommend enabling Two-Factor Authentication (2FA) in your account settings. This adds an extra layer of protection and helps safeguard your account against unauthorized access.

7. Data Retention

We keep your Personal Data to enable your continued use of our Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice as may be required by law such as for tax and accounting purposes, or to resolve disputes and/or legal claims or as otherwise communicated to you.

When we have no ongoing legitimate business or legal requirement to retain your Personal Data, we will either delete or anonymise such information, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

8. What Privacy Rights Do You Have?

Your Privacy Rights

Subject to applicable laws, as outlined below, you have a number of rights in relation to your privacy and the protection of your Personal Data. These rights may be limited in some situations - for example, where we can demonstrate we have a legal requirement to process your Personal Data.

Right to access: You have the right to obtain a copy of the Personal Data that we hold about you as well as certain information related to its processing.
Right to correct: You can request the rectification of your Personal Data which are inaccurate, and also add to it. You can also change your Personal Data in your account at any time.
Request to erase your Personal Data: You may request the erasure of your Personal Data, including where such Personal Data would no longer be necessary to achieve the purposes for which it was collected. Please note that Personal Data may still need to be retained for compliance with applicable legal obligations.
Right to object: You can object, for reasons relating to your situation, to the processing of your Personal Data. For instance, you have the right to object where we rely on legitimate interest or where we process your data for direct marketing purposes.
Right to restrict processing: You have the right, in certain cases, to temporarily restrict the processing of your Personal Data by us, provided there are valid grounds for doing so. We may continue to process your Personal Data if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable laws.
Right to withdraw / opt out your consent: You have the right to withdraw your consent and request us to stop collecting, using and/or disclosing your Personal Data for any or all of the purposes listed above at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter.
Right to portability: You can also request us to provide your information in a structured way so you can send it to another service provider.

Notice of U.S. Privacy Rights

Some states in the United States provide their residents with additional privacy rights.

Information: For details about the personal information we have collected, including the categories of sources, its purposes, please see the Collection and Use of Your Personal Data section above. We share personal information with the categories of third parties described in the How and Why We Share Your Data section above.
Opt out of the “sale” or “share” of your personal information for targeted advertising. CoinMarketCap does not ‘sell’ your personal information. However, some third-party cookies placed on our websites may be considered a ‘sale’ or a ‘share’ for the purposes of targeted advertising as defined under applicable U.S. privacy laws. You may opt out of such advertising cookies that may be classified as a ‘sale’ or ‘share’ for targeted advertising as detailed in the Use of Cookies section.

Manage Your Information in Account Settings

You can easily access, review, and update your information associated within your user account at any time by logging into your account settings. If you wish to terminate your account, you can do so directly through the same settings.

Submit Privacy Request

Alternatively, to exercise your rights, you can submit a request using our online form.

We will respond as quickly as possible. If we are unable to respond within 30 days, we will inform you in writing of the timeline for our response. If we cannot fulfill your request, we will explain the reasons (unless prohibited by applicable laws).

If you have any questions or concerns about how we collect and process your Personal Data, or if you wish to withdraw your consent for any processing, please contact us.

9. Children

We do not knowingly solicit data from or market to any persons under 18 years of age. By using the Services, you represent that you are at least 18 years old. If we learn that Personal Data from users who are less than 18 years of age has been collected, we will deactivate the account in question and take reasonable measures to promptly delete all such data from our records. If you become aware that any Personal Data we may have collected is from a user under the age of 18, please contact us using the contact information below.

10. Contact Information

Our support team is available to direct any questions related to your Personal Data. You can contact us through our online form, and we will ensure your inquiry reaches the appropriate team to address any concerns regarding the collection and processing of your Personal Data.

11. Conditions of Use, Notices and Revisions

If you choose to use our Services, your use and any dispute over privacy is subject to this Privacy Notice and our Terms of Use. If you have any concerns about privacy at CoinMarketCap, please contact us and we will try our best to resolve it. You also have the right to contact your local Data Protection Authority.

We reserve the right to update and revise this Notice at any time. We will review this Privacy Notice from time to time to make sure it complies with applicable laws and conforms to changes in our business. If we do revise this Privacy Notice, we will update the “Last Updated” date at the beginning of this Notice so that you can tell if it has changed since your last visit and will do our best to notify you.

Please review this Privacy Notice regularly to ensure that you are aware of its terms. Your continued use of our Services after an amendment to our Privacy Notice constitutes your acceptance to the amended terms.

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